WhatsApp automation for Healthcare & Pharmacy

Handle bookings, intake and refill requests with forms that keep sensitive data out of chat threads.

Healthcare & Pharmacy

Handle bookings, intake and refill requests with forms that keep sensitive data out of chat threads.

Typical customer journey

  1. Patient requests appointment
  2. Intake form sent securely
  3. Reception reviews details
  4. Appointment reminder sent
  5. Refill or follow-up requested

Relevant forms

  • Patient Intake
  • Prescription Refill Request
  • Consent Form

Automations

  • Appointment reminders
  • Refill ready notifications
  • Route clinical questions to staff

Benefits

  • Sensitive details captured in forms, not chats
  • Less front-desk admin
  • Clear handover to clinical staff

Templates to start from

Healthcare

Patient Intake

Personal details, medical history and consent before a visit.

Healthcare

Prescription Refill Request

Request repeat medication for pharmacy review.

See it working for healthcare & pharmacy.